Independent Living Resident Monitoring Services

If you operate a nursing home or healthcare facility, you understand the importance of being responsive to your patients’ or residents’ needs. But the heavy burdens placed on nurses, aides and other staff members can make a rapid response difficult, if not impossible, at times.

Towne Monitoring Service offers advanced monitoring systems for Independent Living Facilities that will help you deliver the high level of care your residents deserve while reducing your liability risk. We’ll work with you to develop a customized and cost-effective plan that’s tailored to your facility and your operating procedures.

Customized Independent/Assisted Living Solutions Tailored to Your Facility

We’ll work with you to develop an affordable and customized action plan that will allow you to better serve your residents while increasing your staff’s productivity and reducing your liability risk. You can choose from the following assisted-living monitoring systems and services:

    • Personal Emergency Response Systems:PERS enables your residents experiencing a medical or other type of emergency to request immediate assistance with a quick press of a button. Whether we are responding to your existing system or individual PERS units, our operators will be able to dispatch EMS if necessary and immediately relay to your staff.  Let us eliminate any wasted response time and reduce your liability.
    • Well-Check Phone Calls: If yours is like many independent living facilities that allow residents to have a dedicated phone line in their room, our well-check service allows us to stay in touch. Our friendly operators will phone residents up to three times per day to make sure all is well. We’ll also contact your staff immediately if a call is unanswered or we detect other signs of trouble.
    • Monitored Medication Dispensers: While nurses and aides make every effort to deliver medications on time, their hectic schedules can sometimes prevent this from happening. We can equip your facility with technologically advanced automated medication dispensers featuring timed-alarm systems that ensure the timely distribution of up to four doses per day. You’ll never have to worry about missed or forgotten dosages again.
    • Elevator/Building Monitoring: Our Elevator and Sensor Monitoring service can provide additional security for your residents and provide immediate notification should a senior fall or collapse while traveling between floors in your facility or systems communicate the need for repair/maintenance.

  • Disaster Preparedness/Mass Notification: Towne offers an Express Message service that enables you to notify your residents, families and staff immediately should a natural or man-made disaster occur. Residents can receive alerts via phone, text, email or any combination of these methods.
  • Secure Messaging: We can provide HIPAA-compliant text message services that give you the peace of mind of knowing you can transmit sensitive PHI efficiently and securely.
  • After-Hours Answering Service: Towne Monitoring Services gives you access to live operators on a 24/7/365 basis. We never close!