Testimonials

“Our thought for the future is to move away from heading directly to an apartment and assessing residents.  Our end goal is to send the alert over to a company like yours to speak with the resident and discern the needs of the resident. We believe that Towne would be a good solution for us…..”

“Thank you so much for taking care of my mom.  It really meant a lot to us knowing that she could reach us anytime even though we couldn’t always be there with her.”

“The med dispenser has been a blessing for my mom! She hasn’t taken an extra dose since we put it in – thank you so much!”

“Our client has really come to depend on your daily calls – and she really enjoys speaking with your staff too.  Thank you – “

“We always love to save money, and enjoy working with you…..”

“I’d like to meet and discuss what other programs you may be able to offer our residents.  Our resident living nurse speaks so highly of you and your program…..”

“Your service is excellent!  I have already given your name out.  Operators are very courteous and on point.”

“We just tested and works perfectly. I am thrilled. I really thought this would never happen, it’s taken so long to pull off. (Editors note: Not on our part!) Your company has been wonderful!”

Elevator Monitoring Client

A year ago we switched from XXX Security to Towne Monitoring and have been delighted with the responsiveness as well as the BIG cost savings. We highly recommend Towne Monitoring Service!

– Client Services Provider

“We are so pleased with your service. The professionalism, thoroughness and warmth of your team is terrific!”

“The text service is working great and is giving us great peace of mind.”

Your service works like a charm!  I really appreciate how cheerful all the callers are.  It has made a big difference to me. 

I must start with a compliment for your team’s service.  They are kind, consistent and thorough – and a big help to our family.  They know us by name!

Care Call Customer

“I always sleeps good because I talk to you before I take my medicine ….. you calm me down and I am grateful for you!”

“Thank you for the program, it worked great for me!”  (Editors note: client moved in with family)

My mom moved into an Assisted Living community today so we are ready to cancel the call service. We are so very thankful for your service as it helped us keep mom safe over this past year which is priceless.  Thank you so very much. It’s been our pleasure to work with you!

I am very pleased with your service, and it definitely gives me peace of mind.  

I can’t say enough good things about Towne Monitoring Service! My mom relied on your services three to four times while she lived alone, and you were life savers! I will refer anyone who is in need of such monitoring services to your organization. Thank you so much for everything!!

Btw – Thanks for the unparalleled customer service. Couldn’t recommend you more highly…

We have been so pleased with your service over the last 14 months…. Your team have become trusted friends to Dad. He looked forward to their daily calls while my husband and I were secure in the safety net that Towne Monitoring provided- they always reached out to us if he did not pick up. We are so grateful to have worked with you and your company. We recommend Towne Monitoring to everyone who has a similar need.

Simple –

…….your service is great!

Please temporarily suspend my monitoring services. I will not be able to call the service for a while. I’ve been very happy with your services. (Editors note: yes, we can pause and restart automatically!)

My son wanted me to get this service.  Now – I am keeping it because I want it.  I really like it!  You should raise your rates – I would pay more because your service is great! (Editors Note: We are NOT raising our rates!)

I used to work in a customer service environment. I was the one counted on to communicate with our top customers. I have to say, what top notch customer service you have, seriously, top notch. I couldn’t word things any better even if I had a week to come up with a letter/msg to a one million dollar a month client.  It is a pleasure to deal with Towne…..

I have loved, loved, loved this service!  Thank you so much!

I love having this service – thank you so much!

This call means a lot to me – I just want you to know that.

I appreciate this monitoring service very much.  Thank you for caring for me!

Editors note: Client is 93 years young and texting daily!

I am sure enjoying your service!  I can go 2 or 3 weeks without a call from someone other than SPAM.  I love getting your call every day!