Are you ‘ready’ to meet the ASME A17.1.2019 Code Changes?

The code change is designed to provide the hearing impaired with an improved method to communicate with rescue services. This improvement will be required in all new elevator installations or major modifications moving forward.  We can help you meet those requirements!

If your business or building has elevators, you are probably aware that elevator code requires that all elevator telephones be programmed to a number that is answered 24 hours a day with the capability of identifying the elevator location.  This new code will require that not only do you have to have a 24/7 phone monitor but now you will have to have two-way video communication as well.

While we can’t help you with a video solution (we can direct you to someone that can), we can indeed set your elevator account up with interactive video capabilities. (situationally dependent on hardware configuration and function)

Custom Elevator Monitoring Solutions Tailored to Your Building

Using the Caller ID associated with the elevator phone our call system instantly identifies the building, location, and elevator identity.  That call is recorded and time-stamped, and our trained operator staff will work through your customized protocols to handle the situation.

Trained to handle both emergency and non-emergency situations, our operators are always here – 24 hours per day, 7 days per week, 365 days per year – and yes, even leap day.  There is never a time that we are not staffed and ready to respond.  Can you say the same about your current solution?

Why take the chance?  Trust in Towne to partner with you in order to meet your needs, satisfy regulations and protect your building occupants.

Call today to discuss your specific elevator monitoring needs!