Silent Alert for Social Services

Silent Alert Emergency System

Health and Social Services sometimes encounter special situations requiring the utmost in care.  Towne Monitoring is able to help ensure that you are as ready as can be for those situations.

By employing our Personal Emergency Response system in Silent Mode, we enable the user to summon help while not alerting individuals around them.

How Does It Work?

In this application, the PERS unit is set up to operate silently – there is no annunciation,  the operator cannot be heard, the unit makes no noise.  However – the operator can listen in to what is happening.  If necessary, the operator can dispatch first responders immediately or get in touch with designated individuals to inform them of the situation following a predetermined call escalation. 

In Silent Mode, the PERS unit will dial out to our operations center and connect to an operator.  The operator will have all of your facility/office information on their screen.  No sound whatsoever will be made at your location.  However – the operator will be able to hear everything within the capability of the system microphone.  Acting upon what is heard, in accordance with your account pre-defined procedures, the operator can then summon help if needed.

The PERS unit consists of a base and a small pendant that can either be worn around the neck or wrist, or even Velcro-ed to the desk or wall. There is also the option of placing a HELP button somewhere inconspicuous.  When an emergency occurs an individual in duress can press one of the buttons and initiate a panic alarm.

Inexpensive, easy to install, easy to use – this is the perfect way to enable office staff, etc to quickly and quietly signal for help.  Units can accommodate up to 16 buttons in any combination allowing placement in key locations if required. The buttons have up to a 600′ range* from the base – this is just under 26 acres of coverage!  _{* Manufacturer states 600′-1000′, depending on conditions, building variables, etc.}

Supported by our 24/7/365 Live operator staff, dispatch services are never far away if needed.  We can supplement your emergency safety and protection plans should the need arise – even around-the-clock if that’s what your operation requires.

Safety is #1

Staff and caregivers can be at risk while they work with clientele, especially if alone or isolated.  Don’t risk employee or volunteer safety or let sudden emergency situations compromise your operation.

Call or contact us today to find out how this inexpensive service can benefit you!

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