Customized Solutions Personalized Service

Customized Care Calls, Alarm Monitoring & Lone Worker Solutions for Businesses & Individuals

Towne has proudly customized solutions and yet maintained personalized service in all that we do.  For generations, we’ve served businesses and households locally and throughout the nation.

We’re thankful that our customers value responsiveness, reliability and dedication as much as we do. Our focus remains providing proactive customer service as your solution for customized communication.

Care Call Services


TowneCare is dedicated to making daily Well-Check Care Calls to make sure you or a loved one is safe and well. Whether you’re making arrangements for yourself or a family member, you can schedule up to three well-check calls per day. If we cannot reach our Care Call Client, we’ll then request a follow-up from one of the three contacts you provide when you set up your call schedule.

In addition, we have Monitored Check-In calls available for those who would wish to maintain a greater level of control over when they check-in, but still desire that someone can respond if a check-in is missed.

We can also incorporate reminders into our well-check calls for even greater convenience. Our well-check call packages are affordable and fully customize-able to suit your needs and preferences. 

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Elevator Monitoring

Towne Monitoring Service

Towne Monitoring Service provides custom elevator alarm monitoring services for a wide variety of applications. From facilities to businesses, residences to service companies, standard phone to video, we’re ready to respond to an elevator call any time of day or night. Give us a call or click below to learn more.  

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Alarm Monitoring Service

Towne Monitoring Service

Towne Monitoring Service provides custom alarm monitoring services for a wide variety of applications. From facilities to businesses, families, and individuals to partnerships with Home Health companies, we’re ready to respond to an alarm any time of day or night. We have backup systems in place to ensure we can monitor your home or business-our lights are always on even if yours are not. From home-based or mobile Personal Emergency Response Systems,  wearable technology, burglar or fire alarm monitoring, facility or group applications, or anything in between –, we’re up to the task 24/7, 365 days a year.

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Lone Worker Solutions

Towne Tracking Service

At Towne Tracking, we understand the importance of your lone workers’ safety. Real estate agents, remotely located employees and service workers are often on the road or work in conditions that could present safety hazards and concerns.
Our Emergency Alert App enable workers to request help in the event of an emergency and also allows them to check-in after a working or travel session. Learn more about the features of our App and how it can give you, as an employer, and your lone workers peace of mind.  
Our Mobile Emergency Alert Response System allows for a simple self contained stand alone cellular system to be worn or carried, allowing workers to request help or self alerting if a fall is detected.
Whether you’re tending to a child with special needs, a parent with memory challenges or a loved one who gets confused easily, our advanced, portable technology can help you know where they are at all times. When you can monitor your loved one’s movements on your smartphone or computer, you can enjoy greater freedom by using our 24/7 monitoring service.

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Independent Living Facility Monitoring

If you operate a healthcare or independent living facility, you understand the importance of being responsive to your patients’ or residents’ needs. But the heavy burdens placed on nurses, aides and other staff members can make a rapid response difficult, if not impossible, at times.
Towne Monitoring Service offers advanced monitoring systems for Independent Living Facilities that will help you deliver the high level of care your residents deserve while reducing your liability risk.Read More

Safety Tips for Retirement Homes

Parents want what’s best for their children, and so do grown children who have aging parents. Choosing to resettle a loved one can be a very emotional experience for everyone involved. It requires big adjustments and can also raise many questions and concerns. Will my loved one get the best medical care? Will they be treated with dignity and respect?Read More