Telephone Answering Service
Towne Answering Service has provided dedicated support to the contractors, medical offices, law firms, insurance agencies and even the municipalities of Bucks and Montgomery counties in Pennsylvania and beyond for more than 65 years. As technology evolved, so did our services and our operating range. With customers served in the lower 48 states and Canada, we proudly offer telephone answering services on a wide-scale basis, but still just as focused on personalized customer care through our responsiveness, reliability and dedication to your goals.
Why Towne Answering Service?
Whether you’re searching for telephone answering service companies in Pennsylvania or another part of the country, you can trust Towne Answering Service with the most valued part of your business – your customers. Companies of all sizes have depended on our business telephone answering services for decades because we work to establish long-term partnerships based on dependable service and dedication.
Our highly skilled operators are located in the United States, and they’re available to answer calls 24 hours per day, seven days per week. Our telephone answering service business never closes – we know answering your calls is critical to the success of your business, no matter when it comes in.
When you choose Towne Answering Service as your answering service provider, you get more than a company that will answer the phone on your behalf. You gain a partner that’s dedicated to your business and clients. We understand your brand deserves the highest level of customer service at all times. Our proactive customer service combined with our ability to create custom telephone call answering services provides a value you just won’t find with another service provider.
Who We Serve
Towne Answering Service is capable of accommodating business of all sizes in a host of different industries. Our business telephone answering services are fully customizable, which is why companies in so many market niches turn to us for the phone answering services they need.
Here is a sample of the types of organizations we’re proud to serve at various locations throughout the United States:
Our Business Telephone Answering Services
The variety of services we offer is one of the many reasons so many companies rely on us to provide telephone answering services for them.
In addition to providing live operator service around the clock every day of the year, we offer business day and after-hours service. During the day, we can manage your front desk or assist your staff by operating as a switchboard, taking messages and/or transferring calls. After hours, we can dispatch emergency technicians or take messages for you to pick up the next day.
Our list of business telephone answering services includes many other services that businesses in different industries value, including help desk support, reception services, disaster support and much, much more. It’s only by offering such a wide array of services that we’re able to create custom telephone answering services for businesses located throughout the country.
Contact Towne Answering Service to learn more about our services and custom solutions today.
Contact Towne Answering
How To Get A Live Person Answering The Phone
New clients often tell us they had been thinking about hiring an answering service for a long time before they finally decided to reach out to us. They say they just weren’t sure if their business would really benefit from having an answering service, or that they were concerned they couldn’t really afford it.Read More
Responding To Customer Email Inquiries
How many times have you sent an email to a business via their website’s “contact us” form and either received no response or received an automated reply that gave no indication of when you should expect a response?
Unfortunately, this lack of email response messaging is all too common.Read More
View all Testimonials
We strongly rely on their professional demeanor and quick action for all of our after hour demands….. Read More
Towne has set up a very complex system by monitoring our after hour emails and relaying important messages to the after hours employee on call. This allows us to focus on the emergency at hand and provide prompt service to our customers. Read More
…….it was by far the best response we’ve ever had for a snow emergency. Read More
Your employees are all professionals, efficient, polite and helpful, and we and our clients were completely impressed with their services…… Read More
I have used Towne Answering service for almost 33 years. The services have always been reliable, considerate, prompt, and at times, went well beyond the call of duty….. Read More