Mass Notification Alert Systems — Pennsylvania

We live in an unpredictable world where an emergency can occur at any time. Organizations such as large corporations, small businesses and churches must be prepared to notify their employees or members of a serious situation at a moment’s notice to increase the likelihood of a positive outcome and minimize their risks. Or maybe there are lower lever communication needs such as the closure of a building or even group reminder of an event.

Towne Monitoring Service offers advanced Express Message services that allow you to reach people promptly, efficiently and cost-effectively during an emergency. We serve the mass notification needs of organizations of all types and sizes in Pennsylvania and beyond. You’ll rest easy knowing you can get the word out to everyone who needs to know.

Perfectly Adapted Mass Notification Platform Customized to Your Organization’s Needs

Our Express Message service can be used for emergency and non-emergency notifications alike. Express Message gives you access to a reliable, Web-based mass notification solution that operates independently of your organization’s telephone and computer systems. This alleviates concerns about tying up your phone lines or crashing your internet during an emergency. There’s no need to make a major investment in hardware or equipment. Sub-groups can be set up in advance to allow for notifications to specific staff or families, and groups can be set up on-the-fly or by geography even to allow for customized communications should the need arise.

Without Limits – There is no limitation to the number of messages sent, the number of times the system is used or even the topic of the message – you are NOT limited to emergency only communications as some systems are.  Express Message is your tool, to use how you need, without limits.

You’ll also have the flexibility to send alerts to your designated groups using any combination of the following methods:

  • Text Message (SMS): Our emergency text mass notification system can deliver up to 10,000 messages per hour (165 per minute).
  • Phone Calls: Our mass phone notification system can make up to 5,000 non-urgent phone calls per hours and can provide an even higher processing rate during emergencies.
  • Emails: Emails are delivered to your group members instantly, regardless of volume.

Individuals can elect to receive messages in the format(s) they prefer. It’s also easy to set up and manage group lists and even allow your members to register themselves with the help of our user-friendly Web portal widget, which reduces the burden on your staff members.

Why Choose Towne Monitoring Service as Your Mass Notification Alert System Provider?

Souderton, PA-based Towne Monitoring Service seamlessly integrates capable, well-trained people with state-of-the-art technologies to provide efficient and cost-effective telecommunications solutions for our clients — that’s been the focus of our company since the very beginning. Our in-house systems feature built-in redundancies to maximize their reliability and virtually eliminate the risk of failure.

With our reliable system and flexible notification platform, you also receive these benefits:

  • Improved communication: Time is of the essence when communicating during an emergency. That’s why we ensure your alerts are delivered fast. You can even set up automated emergency notifications in advance to boost your reaction time during an emergency and alert your target audience faster. Our system also ensures your messages reach every recipient — especially those with mild cognitive or visual impartments. It’ll read notifications aloud to users and ensure they’re alert and aware of ongoing emergencies (when voice messages are chosen).
  • Enhanced engagement: Sending messages across multiple platforms, from text messages to phone calls, lets you reach your audience using their preferred form of communication. The result is a compelling message and more engagement, reaches the people who matter most.
  • Increased satisfaction: Alerting everyone involved in your organization, from staff to clients, also boosts satisfaction. Without a reliable and fast alert system, employees or customers may commit their time and money to driving to your location only to discover it’s closed or inaccessible. A quick notification prevents these events from happening and provides your audience with an improved experience.
  • Boosted productivity: Emergencies can dominate your team’s time, which makes it difficult for your staff to handle their other daily tasks. Our mass notification alert system reduces the time demands of emergencies by providing a fast alert across key platforms. Your staff can then focus on other key responsibilities or critical assignments, which can help your organization remain operational or return to service faster.
  • Decreased costs: Without a mass notification system, notifications can become expensive. Our mass notifications eliminate some of the expenses by helping reduce your staffing costs. Overtime hours, for instance, can decrease by 25 percent, which can lead to a substantial reduction in employee costs. With those cost-savings from our alert system, your organization also receives a return on its investment.

As a mass notification alert system provider for many markets, we ensure our system meets the standards and requirements of your industry. Healthcare organizations, including home healthcare facilities, can depend on our mass notification services because they’re fast and reliable and because they meet Centers for Medicare and Medicaid Services (CMS) requirements.

We don’t believe that a one-size-fits-all approach is the best way to serve your needs — instead, we’ll work with you to create a customized Express Message package that meets your organization’s unique mass notification requirements.